Terms of Service

Before launch: replace the bracketed details and have these terms reviewed by a legal professional.

These Terms govern your use of EirLink, operated by [Legal entity name] ("EirLink", "we"). By creating an account you agree to these Terms.

The Service

EirLink connects your Shopify store and your An Post eCommHub account to import orders and generate shipping labels, and to sync tracking and fulfilment back to Shopify. EirLink is an independent product and is not affiliated with, or endorsed by, An Post or Shopify.

Accounts

You are responsible for your account credentials, for the accuracy of the information you provide, and for all activity under your account. You must verify your email address to use the Service.

Live labels and billing

Shipping labels created through EirLink are real and are billed directly to your own An Post account. You are responsible for the labels you create. EirLink does not charge for the postage itself; mistakes must be cancelled through your An Post eCommHub account. Ensure order and parcel details are correct before creating a label.

Your responsibilities

• Maintaining a valid An Post eCommHub agreement and Shopify account.
• Complying with An Post, Shopify, and applicable postal, customs, and data-protection laws.
• Not misusing the Service, attempting to disrupt it, or accessing data you are not authorised to access.

Third-party services

Your use of Shopify and An Post is governed by their own terms. We are not responsible for their availability, pricing, or actions.

Availability

We aim to keep the Service available but do not guarantee uninterrupted operation. The Service is provided "as is" without warranties of any kind to the extent permitted by law.

Limitation of liability

To the maximum extent permitted by law, EirLink is not liable for indirect or consequential losses, or for postage charges, customs charges, lost or delayed parcels, or label errors arising from the data you provide. Nothing limits liability that cannot be limited by law.

Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access for breach of these Terms or to comply with law.

Governing law

These Terms are governed by the laws of Ireland, and the courts of Ireland have exclusive jurisdiction.

Changes

We may update these Terms and will revise the date above. Continued use after changes constitutes acceptance.

Contact

hello@eirlink.ie